Privacy Policy

Last updated: September 21, 2023

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the Service. It also informs you about your privacy rights and how the law protects you.

We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Interpretation and Definitions

Interpretation

Words with capitalized initial letters have meanings defined under the following conditions. These definitions apply equally whether they appear in singular or plural form.

Definitions

For the purposes of this Privacy Policy:

  • Account: A unique account created for you to access our Service or parts of our Service.
  • Affiliate: An entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest, or other voting securities.
  • Application: The software program provided by the Company downloaded by you on any electronic device, named Agora Deng.
  • Company: Referred to as "We," "Us," or "Our" — Agora Vision Company for Digital Broadcasting and Publishing Ltd., Sulaimani, Iraq.
  • Cookies: Small files placed on your computer, mobile device, or any other device by a website, containing details of your browsing history and other data.
  • Country: Iraq.
  • Device: Any device that can access the Service, such as a computer, cellphone, or digital tablet.
  • Personal Data: Any information that relates to an identified or identifiable individual.
  • Service: Refers to the Application, the Website, or both.
  • Service Provider: Any natural or legal person who processes data on behalf of the Company, including third-party companies or individuals used to facilitate or improve the Service.
  • Third-Party Social Media Service: Any website or social network through which a user can log in or create an account to use the Service.
  • Usage Data: Data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
  • Website: Agora Deng, accessible from http://www.agoradeng.site
  • You: The individual accessing or using the Service, or the company or legal entity on behalf of which such individual is acting.

2. Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Usage Data

Usage Data

Usage Data is collected automatically when using the Service. It may include information such as your device's IP address, browser type and version, the pages you visit on our Service, the time and date of your visit, time spent on pages, unique device identifiers, and other diagnostic data.

When you access the Service via a mobile device, we may automatically collect information including your mobile device type, unique device ID, mobile IP address, mobile operating system, mobile browser type, and other diagnostic data.

We may also collect information that your browser sends whenever you visit our Service or when you access it through a mobile device.

Information from Third-Party Social Media Services

The Company allows you to create an account and log in using the following Third-Party Social Media Services:

  • Google
  • Facebook
  • Twitter

If you register through or grant us access to a Third-Party Social Media Service, we may collect Personal Data already associated with that account, such as your name, email address, activities, or contact list.

You may also share additional information with us through your Third-Party Social Media account. By choosing to provide such information, you grant the Company permission to use, share, and store it in accordance with this Privacy Policy.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track activity on our Service and store certain information. These technologies include beacons, tags, and scripts to collect, track, and improve our Service.

Cookies / Browser Cookies

A small file placed on your device. You can instruct your browser to refuse all Cookies or notify you when a Cookie is being sent. However, refusing Cookies may affect your ability to use parts of our Service.

Flash Cookies

Certain features of our Service may use locally stored objects (Flash Cookies) to collect and store your preferences or activity. Flash Cookies are managed separately from browser cookie settings.

Web Beacons

Small electronic files (also known as clear gifs, pixel tags, or single-pixel gifs) embedded in sections of our Service and emails. They allow us to count users who have visited pages or opened emails, and gather related website statistics.

Cookies can be Persistent (remaining on your device when you go offline) or Session (deleted when you close your browser). We use both types for the following purposes:

Necessary / Essential Cookies
Session Cookies

Essential for providing core services on the Website and enabling key features. They authenticate users and prevent fraudulent account use. Without these, certain services cannot be provided.

Cookie Policy / Notice Acceptance Cookies
Persistent Cookies

Used to identify whether users have accepted the use of cookies on the Website.

Functionality Cookies
Persistent Cookies

Allow us to remember your choices on the Website, such as login details or language preference, providing a more personalized experience.

3. Use of Your Personal Data

The Company may use your Personal Data for the following purposes:

  • Service Maintenance: To provide and maintain our Service, including monitoring usage.
  • Account Management: To manage your registration as a user and grant access to Service functionalities.
  • Contract Performance: To fulfill purchase contracts or any other agreements made through the Service.
  • Communication: To contact you via email, phone, SMS, or push notifications regarding updates, security notices, and service-related communications.
  • Promotions & Offers: To provide news, special offers, and general information about goods, services, and events similar to those you've previously engaged with, unless you opt out.
  • Request Management: To attend to and manage your requests submitted to us.
  • Business Transfers: To evaluate or conduct mergers, acquisitions, restructuring, or asset sales, where Personal Data may be among the transferred assets.
  • Service Improvement: For data analysis, identifying trends, evaluating promotional campaigns, and improving our Service and user experience.

Sharing Your Personal Information

We may share your personal information in the following situations:

  • With Service Providers: We may share your personal information with Service Providers to monitor, analyze, and improve our Service, or to contact you on our behalf.
  • For Business Transfers: Your data may be shared or transferred during negotiations or completion of mergers, acquisitions, financing, or business sales.
  • With Affiliates: We may share your information with our affiliates, who are required to honor this Privacy Policy. Affiliates include our parent company, subsidiaries, and joint venture partners.
  • With Business Partners: We may share your information with business partners to offer you certain products, services, or promotions.
  • With Other Users: Information you share in public areas of the Service may be visible to other users and potentially distributed publicly. Third-Party Social Media connections may see your name, profile, and activity.
  • With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.

4. Retention of Your Personal Data

The Company will retain your Personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including meeting legal obligations, resolving disputes, and enforcing agreements.

Usage Data is generally retained for a shorter period, unless it is used to strengthen the security or improve the functionality of our Service, or we are legally required to retain it for a longer period.

5. Transfer of Your Personal Data

Your information, including Personal Data, may be processed at the Company's operating offices or in any other location where the parties involved in processing are located. This means your data may be transferred to — and maintained on — computers located outside your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.

Your consent to this Privacy Policy, followed by your submission of such information, represents your agreement to that transfer.

The Company will take all reasonably necessary steps to ensure your data is treated securely and in accordance with this Privacy Policy. No transfer of your Personal Data will occur to any organization or country without adequate security controls in place.

6. Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your data becomes subject to a different Privacy Policy.

Law Enforcement

Under certain circumstances, we may be required to disclose your Personal Data if required by law or in response to valid requests by public authorities, such as a court or government agency.

Other Legal Requirements

The Company may disclose your Personal Data in good faith when necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of users or the public
  • Protect against legal liability

7. Security of Your Personal Data

The security of your Personal Data is important to us. While we strive to use commercially acceptable means to protect your data, please be aware that no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

8. Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under 13. If you are a parent or guardian and believe your child has provided us with Personal Data, please contact us immediately.

If we discover that we have collected Personal Data from anyone under 13 without verified parental consent, we will take steps to remove that information from our servers. Where applicable, we may require parental consent before collecting and using a child's information.

9. Links to Other Websites

Our Service may contain links to third-party websites not operated by us. If you click on a third-party link, you will be directed to that site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Data Deletion Request

We value your privacy and are committed to handling your personal data with care. If you wish to request deletion of your personal data, please follow the process below.

1

Request Process

Contact our team via phone or email. Please provide your full name and a detailed description of your request.

2

Verification

For security purposes, we may ask you to verify your identity before processing the deletion request.

3

Timely Response

We are committed to responding to and processing data deletion requests within 30 days.

4

Rights & Responsibilities

You have the right to request deletion of your personal data. However, certain legal or contractual obligations may prevent immediate deletion of all data.

Customer Service Contact

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top.

We will notify you via email and/or a prominent notice on our Service prior to any changes becoming effective. We encourage you to review this Privacy Policy periodically for updates.

12. Contact Us

If you have any questions about this Privacy Policy, you can reach us through any of the following channels: